Cancelling & Your Data

You can cancel whenever you like, and the process is deliberately unceremonious: no retention maze, no phone call. What follows is exactly what happens, so you can plan around it.

How to cancel

1. 1As the owner, open Settings, then Billing, and click Manage billing to open the secure Stripe portal.
2. 2Choose to cancel the subscription there and confirm.
3. 3Access stays active through the end of your current billing cycle: you paid for it, you keep it.

What happens at the end of the cycle

• Agents stop hunting and outreach stops sending, on every channel.
• Connected social accounts are disconnected from LeadPinger; your accounts themselves are of course untouched.
• Your leads, conversations and history are not deleted. The workspace goes read-only: what you collected stays, the same as a trial that has ended.
• Resubscribing later reopens everything where it stood.

Take your data first

Before the cycle ends, export what you want to keep: CSV or Excel of any filtered view, or push qualified leads into your CRM. Exports are included on every paid plan, so the door is open right up to the end.

Deleting your data outright

Cancelling stops billing; it does not erase you, so that a change of heart costs nothing. If you want your workspace's data deleted, ask from support and we will do it properly. The full policy, including what is kept for legal and billing records and for how long, is in Data Export & Deletion.