Terms of Service

LeadPinger monitors publicly available content on third-party platforms, classifies it with AI, and surfaces potential leads with enrichment and suggested outreach. We provide the signals and the tooling; what you do with them is your call and your responsibility.

You're responsible for your account credentials and for everything done under your workspace. Plan limits (agents, keywords, platforms, enrichment quotas) are part of the deal: circumventing them, reselling access, or scraping our outputs at scale isn't allowed.

Use leads in compliance with applicable law (including anti-spam and data-protection law) and with the terms of the platforms where you contact people.

The comment and outreach tooling requires your review by design. You approve what gets sent; you own what gets sent.

Don't use the service to harass, spam, or deceive. We can suspend accounts that do.

Classification tiers, scores, evidence, and suggested openers are AI-generated assessments of public content. We engineer for precision and publish our methodology, but no AI output is guaranteed correct. Verify before you rely; nothing here is legal, financial, or professional advice.

Plans bill monthly. You can upgrade, downgrade, or cancel any time; cancellation takes effect at the end of the current billing cycle. Trials don't require a card and convert only when you choose a plan.

We aim for the service to be reliable and we report failures honestly, but we don't guarantee uninterrupted availability, since we depend on third-party platforms and providers that change without notice. We may modify features with reasonable notice for material changes.

To the maximum extent permitted by law, LeadPinger is provided "as is", and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

Questions about these terms: support@leadpinger.com.